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 Our **NEW** mailing address is: luckyhorse industries p.o. box 80264 Seattle, Washington 98108 USA *RETURN POLICY: ALL SALES ARE FINAL!!! RETURNS WILL ONLY BE ACCEPTED IF WE SENT YOU THE WRONG ITEM OR THE ITEM IS DEFECTIVE...IF YOU NEED TO EXCHANGE SOMETHING, PLEASE EMAIL YOUR ISSUE TO: amy at luckyhorseindustries dot com, AND WE WILL REPLY WITH RETURN AUTHORIZATION. IF YOU DO NOT FOLLOW THESE STEPS, WE WILL NOT ACCEPT YOUR RETURN. WORD. *MAIL ORDER: If you'd prefer to order through the mail with a check, money order, or WELL concealed cash, you can go through the ordering process on the site, but just print out your shopping cart page before paying by credit card...or you can write down what you want along with YOUR ADDRESS/ shipping information and e-mail or telephone number in case we need to contact you about your order. Please list alternate size and/or style choices just in case we've run out of something! Also, please double check the appropriate cost of your order including any applicable postage and send it to the address above. Make check/money orders payable to "luckyhorse industries". *ORDER QUESTIONS: PLEASE DO NOT contact us with order questions unless it has been at least TWO WEEKS since you placed your order! Orders are normally processed within 1-7 business days (Monday-Friday!). Please note: THIS DOES NOT INCLUDE SHIPPING TIME! We make every attempt to get your stuff to you ASAP! Be patient, my friends...If it has been 2 weeks, and you have a question about an order you've placed, please write : orders at luckyhorseindustries dot com. PLEASE use this address for ORDER QUESTIONS ONLY and be sure to include your NAME, ADDRESS, and the ORDER # you have questions about. We cannot read minds. *A WORD ON DEMOS: We are not currently looking to add any new bands to our label. We do try to listen to most of the demos sent our way, but unfortunately we cannot respond to each inquiry we recieve. We appreciate recieving your demo, but please refrain from contacting us to see if we want to give your awesome band some money. We probably don't. Good luck! If you have other questions, or would like additional information about anything else, please contact us using the form below...Thanks! Drop us a line... |
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